Privacy Policy
OH Scoops respects your privacy and is committed to protecting your personal information.
1. Data Collection
We gather personal data you provide, such as your name, home address, email, and phone number, alongside service requests, payment details, and any communications submitted via our online forms for waste removal.
2. Utilization of Data
Your data allows us to deliver cleaning services, handle billing, coordinate pickup schedules, enhance our digital presence, and address any customer support needs effectively.
3. Billing Security
All financial transactions are handled by protected third-party processors. OH Scoops avoids storing complete credit card data on local servers, utilizing only encrypted integrations for all pet waste service payments.
4. Data Distribution
OH Scoops never sells your data. Information is shared strictly with essential partners required for business operations, including our scheduling software, web hosting, and secure payment processing gateways.
5. Cookies and Tracking
This site employs cookies and diagnostic tools to refine user navigation and analyze traffic patterns to better serve the Northeast Ohio community.
6. Safety Steps
We apply industry-standard measures to defend your data, though it is important to note that no digital storage method or internet transfer is entirely infallible.
7. Your Rights
You maintain the right to refresh your records, ask for data removal where possible, or unsubscribe from any marketing messages we might send.
8. External Sites
Our website provides links to external platforms. Please be aware that OH Scoops does not govern or accept liability for the privacy protocols of these outside sites.
9. Policy Revisions
OH Scoops reserves the right to modify these terms. Any adjustments will be published here immediately, reflected by a change in the date listed at the top.
10. Get in Touch
Should you have inquiries regarding this policy, please reach out to OH Scoops through our official contact page or email us at info@ohscoops.com.